SHIPPING AND RETURNS

ORDER PROCESSING TIME

Orders for in-stock merchandise received before 8am on Monday through Thursday are processed within 24 hours. Orders received after 8am PST on Friday and anytime on Saturday or Sunday, are processed by the end of the day on the following Monday.  Business days are Monday – Friday, excluding federal holidays within the United States.

SHIPPING

  • There is a $9 flat-rate shipping fee for all orders $149 and under.

  • Orders over $150 receive free shipping.

  • Once your order had shipped you will receive an email confirmation with tracking information. Please allow 5-7 business days for your order to arrive once it has shipped.

  • Products purchased from any of our distributors are subject to the return policy of the distributor. Please contact the distributor for their return policy.

  • We currently ship to all U.S. locations, excluding Hawaii and Alaska.

RETURN POLICY

  • You must file your return within 45 days of purchase.

  • Products purchased from any of our distributors are subject to the return policy of the distributor. Please contact the distributor for their return policy.

  • If your return is a result of our error, the full cost of the merchandise and ALL shipping charges will be refunded. Please contact customer service for a return label.

  • Items must be returned in new and unused condition and contain all original packaging. Used items that are returned will be subject to a 20% restocking fee.

  • If the return is not a result of our error and your item is returned unopened we will refund the full cost of the merchandise minus shipping charges. If you received free shipping a varying shipping fee will be deducted from your refund amount depending on the original shipping method and cost. You are responsible for the shipping cost to return the item.